President & CEO
ZMAXINC was founded by Bill Davis in 1996, to be a leading comprehensive vendor resource network created to assist companies in finding the right outsourced partner within the customer contact industry. A veteran of the Direct Marketing and Call Center industry, Mr. Davis has worked with some of the nation's best known corporations in providing outsourced call center solutions for both domestic and global placement. The ZMAXINC team has successfully supported programs for many nationally known clients within the telecommunications, technology, financial services, utility, health-care, consumer retail, and telematics industries. Strongly successful since its first year of operation, ZMAXINC continues to steadily grow expanding services to meet the demands of our customers. ZMAXINC has the qualifications necessary to deliver proven results: industry knowledge; experience; reputation; and, trust.
Bill has held senior executive positions since 1987. with several top worldwide call center firms, along with starting and owning ZMAXINC, for over 25 years. Bill has proven experience in senior management and in supporting today’s global sophisticated customer contact needs. He has represented numerous clients for all aspects of customer contact support. He has placed thousands of outsourced seats worldwide and provided consultative services related to internal growth. Bill’s proven skills in creative marketing, competitive pricing, global vendor knowledge and cost analysis have become respected among the Call Center Industry as the “go-to-person” for fast and reliable results. Bill’s talent in developing the perfect Customer/Vendor Partnerships, along with his record for building proficient operations, and creating newly innovative marketing applications has won numerous corporate goals and success.
Bill has also played a vital role in the design and implementation of many consumer oriented initiatives focused on the acquisition, retention and activation of many major corporate clients, including: Mercedes Benz, Hughes Net, BMW, Xerox, Marsh Foods, HR Block, Firestone, Apple, Verizon Connect, Verizon Consumer and Chevron. Bill’s career has been highlighted by successful campaigns and on-going relationships which testify to his expertise, delivery and dedication.
Bill also answers today’s demands for new global coverage by supporting his clients as they expand into China, Japan, South Korea, Philippines. Europe, Russia, Africa and Australia.