Verizon Connect, division of Verizon Corporation, provide expert professional services and agnostic technologies that cut through the complexities of today’s telematics-based initiative. Verizon Connect provides global solutions within internal products such as HUM a Verizon Consumer product and also supports several global automobile corporations such as Mercedes Benz, Volkswagen and selected OEM automobile companies.

  • Provided call center consultative services upon the start-up of the company.

  • Selected and contracted the call center outsource partners for customer service support, tech support and product sales

  • Supported vendor selections for new collection and retention programs

  • Selected and outsourced new call center expansion to China for Mercedes Benz and other OEM Customers

  • Working to select new call center solutions in Japan, South Korea, Phillipines and Europe and Africa