Verizon Telematics, division of Verizon Corporation, provides expert professional services and agnostic technologies that cut through the complexities of any telematics-based initiative. Verizon Telematics is a global solution with in internal products such as HUM and also supports several global automobile corporations such as Mercedes Benz, Volkswagen and selected others.

  • Provided call center consultative services upon the start-up of the company.

  • Selected and contracted the call center outsource partners for customer service support

  • Supported vendor selections for new sales and retention programs

  • Selected and outsourced new call center expansion to China for Mercedes Benz

  • Working to select new call center solutions in Japan, South Korea, Phillipines and Europe

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