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ZMAXINC
Services
Outsource Vendor Advising
Custom Contact Center AI/ML Development
FlexDesk for BPOs
Leadership
Contact
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Outsource Vendor Advising
Custom Contact Center AI/ML Development
FlexDesk for BPOs
Leadership
Contact
Technology Review: Sanas
john Walter 8/25/22 john Walter 8/25/22

Technology Review: Sanas

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Negotiating “Service Level” in Call Center Contracts
john Walter 5/28/19 john Walter 5/28/19

Negotiating “Service Level” in Call Center Contracts

Here is some advice to consider when negotiating the “service level” in a call center contract.

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